Make Your Travel in Japan Easier with the New 'Welcome Suica Mobile' App!

Have you heard about Welcome Suica Mobile?

Discover a new way to make your travels in Japan more convenient and enjoyable! The Welcome Suica Mobile app is a must-have for visitors, offering seamless transportation and shopping experiences.

East Japan Railway Company (JR-East) is excited to announce the release of our new app for overseas visitors, Welcome Suica Mobile, on Thursday, March 6, 2025.

With this app, traveling and shopping in Japan will become much easier and more convenient.

You can obtain your Suica card and add funds seamlessly with just your smartphone, both before and during your stay in Japan, without the need to visit a ticket office. This means you can enjoy stress-free travel on trains, buses, and even shopping!

Key Features

Easy to Purchase and Add Funds: Obtain your Suica card within the app and add initial funds or refill later using a credit card. No need to visit a ticket machine at the station.

Use for Transportation: The app can be used for trains, buses, and even shopping. It works anywhere the IC mark is displayed.

Tourist Information: The app provides useful travel information, including tourist spots and transfer guides.

Pass Purchase: Buy one-day unlimited ride passes within the app.

Shinkansen Use: Use your balance to board non-reserved seats on JR-East Shinkansen without any additional procedures.

Service Overview

Supported Devices: iPhone, Apple Watch (*Some iOS or watch OS versions may not be compatible)

Language: English

Validity: 180 days from issuance

Benefits for Travelers

Save Time: Start using the app as soon as you arrive at the airport. No need to wait in line at ticket machines. First, download the app before your trip and use it to find places to go and what trains to take! When you're ready to travel Japan, set up your Suica*, and it's valid for 180 days!

*Laws and regulations in some countries may not allow you to set up and add funds on the app until after arriving in Japan.

Convenient Payments: Easy to refill with a credit card, eliminating the need to carry cash.

Tourist Information: Access information on tourist spots and train routing within the app, making travel planning smoother.

Versatile Use: Use the app not only for transportation but also for shopping and dining, reducing the need to carry cash.

This app will enhance the travel experience for visitors to Japan. We hope you enjoy using it!

Official service website: https://www.jreast.co.jp/multi/wsmlp

※Must be 13 yrs+ to use the app. App is only compatible with Apple Pay supported devices.Some versions of iOS and watchOS not supported. App download and Suica top-up features restricted by law in some countries. Images are for illustrative purposes only. Actual screenshots are subject to change. Apple and Apple Pay are registered trademarks of Apple Inc. in the U.S. and other countries. The remaining balance will not be refunded and will expire at the end of the validity period which is 180days from the date of issue. Remaining balance on the app is non-refundable. For the latest information, please visit the official website.